Hansfords Of Fareham Infomation Page
| Hansfords Odering Infomation |
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How To Order From Hansfords Please note that no payment is taken unless we have the item(s) in stock if a product is out of stock you will be contacted via phone or e-mail. No card details are kept on our system and are electronically destroyed after payment has been taken. Placing a order You can order either by telephone or online, we can only deliver to addresses in the uk mainland only.(other addresses please phone for price). Placing a order online To place a order online simply select what size/colour you require then add the item(s) to the cart using the add to cart button, then select amount of that product you would like to purchase and then either add more to cart or checkout, if you add more to cart you can continue shopping or brose ,if you choose to checkout you will then be asked to fill in your delivery details and any Special Requirements / Comments / Messages you have, once these are filled out you can then proceed onto the payments page, from here you can either wait for us to phone and collect your details or pay via debit/credit card through the online form. This transaction is carried out on our secure server which has 128 bit encryption. If the item(s) are in stock payment will be taken and the good sent out.
PLEASE NOTE WE CAN ONLY SEND PARCELS TO THE ADDRESS THAT THE CREDIT/DEBIT CARD IS REGISTERED TOO. Post And Packing All items are subject to a delivery charge unless otherwise stated up to a maximum of £8.00 per order delivery options are:- rods and long items (via DHL) £8.00 large boxes (via DHL) £8.00 multiple purchases (via DHL) £8.00 small boxes 1st class recorded £5.00 small jiffy bag 1st class £4.00 large jiffy bag 1st class £5.00 unsure of postage cost select this option for a quote from us. larger items will be sent by dhl normally on the next day service but delays may occur, parcels will only sent out Monday-Friday ,A signature is required upon receipt , if no one is present at time of delivery there will be a card left please follow the instruction on the card as may have to collect the parcel from the depot. For smaller items they will be sent out via royal mail either 1st 2nd or special delivery prices will vary please see prices check out or phone for price on smaller items.
Return / Refund Policy If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will arrange to collect them (the whole order) and give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing. |
| Hansfords Terms And Conditions |
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Terms And Conditions Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern handsford's relationship with you in relation to this website. The term "hansfords" or "us" or "we" refers to the owner of the website whose registered office is 3 High street, Fareham, Hants Po167an.The term "you" refers to the user or viewer of our website. The use of this website is subject to the following terms of use:
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| Hansfords Privacy Policy |
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This privacy policy sets out how Hansfords uses and protects any information that you give Hansfords when you use this website.
What we collect We may collect the following information: 1, Full name 2, contact information including email address 3, demographic information such as postcode, preferences and interests 4, other information relevant to customer offers What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 1, Internal record keeping. 2, We may use the information to improve our products and services. 3, We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 4, From time to time, we may also use your information to contact you for market research purposes. we will only contact you by e-mail. We may use the information to customise the website according to your interests. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Links to other websites Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Hansfords is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Hansfords may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 6/1/09 |
| Hansfords Website Disclainer |
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Hansfords Website Disclainer The information contained in this website is for general information purposes only. The information is provided by Hansfords and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. Through this website you are able to link to other websites which are not under the control of Hansfords We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However,Hansfords takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control. |

